OutCALL

OutCALL 2.0, released by Bicom Systems, is a lightweight Windows utility that bridges Microsoft Outlook and Asterisk-based IP-PBX systems to streamline everyday telephony tasks. Once installed, the program monitors the user’s Outlook contact folder and, when an inbound call reaches the Asterisk server, it instantly matches the caller-ID to the corresponding Outlook entry and displays a resizable pop-up on the desktop, showing the contact’s name, company, and any stored notes. Conversely, highlighting any Outlook contact and clicking the embedded “Dial” button triggers the application to send an AMI command to Asterisk, which initiates a call through the user’s IP phone or soft-client without manual number entry. This bidirectional integration eliminates the need to toggle between the email client and a separate phone interface, making it suitable for help-desk agents, sales teams, and small-office staff who rely on Outlook as their primary address book. Because OutCALL operates as a background COM add-in, it preserves Outlook’s native performance while adding telephony awareness; configuration is limited to supplying the Asterisk manager credentials and selecting the preferred trunk or context. The single-version release history indicates that version 2.0 is the first generally available build, implying that feature development is still in an early, stable state. The software belongs to the Communication / Telephony category and is available for free on get.nero.com, with downloads provided via trusted Windows package sources (e.g., winget), always delivering the latest version, and supporting batch installation of multiple applications.

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